Incubate more digital services within government
Last updated: 02:32pm 8 December 2019
Conservative Party Manifesto 2017, p.81
We will incubate more digital services within government…
2010 saw the beginning of a journey towards the ‘digital by default’ standard, under which public services should be available online or through other digital means. In 2012, the Gov.uk platform was launched, and since then successive governments have reaffirmed their commitment to modernisation. This policy is a pledge to continue that trend by incubating more digital services within government.
At the heart of these efforts is the Government Digital Service (GDS), a branch of the Cabinet Office charged with overseeing the digital transformation of government. Under this government, the GDS has incubated and developed a number of new digital services:
- researching, testing and designing the basis of a consent model to serve those who want to hand over as little personal information as possible, as well as those who would like their information used to provide a better service.
- Brexit Checker – a service to help people and businesses prepare for a no-deal Brexit.
- Learn to drive a car: step by step.
- Apply for or renew a Blue Badge.
- Report treasure, wreck material or archaeological finds.
- improving accessibility of services through voice assistants.
- Verify – a secure way to prove who you are online.
The government’s services data page provides information on 775 public services – all are required under the service standard to list information on four key performance indicators. As recently as 2015, the GDS was talking about just 25 exemplar projects, so the incubation of services has happened, and is happening, rapidly. With evidence of more digital services having been incubated within government, this policy is ‘done’.
Get the digital details!
- Transforming GOV.UK: the future of digital public services – Gov.uk
- Services data – Gov.uk
- Whitehall monitor 2019 for Digital – Institute for Government
- How the Office for National Statistics is ensuring the 2021 Census will serve the public – Office for National Statistics
- How GDS is saving money and thousands of hours through departments’ digital transformations – Gov.uk
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