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Incubate more digital services within government

Last updated: 02:32pm 8 December 2019

We will incubate more digital services within government…

Conservative Party Manifesto 2017, p.81

Our verdict

2010 saw the beginning of a journey towards the ‘digital by default’ standard, under which public services should be available online or through other digital means. In 2012, the platform was launched, and since then successive governments have reaffirmed their commitment to modernisation. This policy is a pledge to continue that trend by incubating more digital services within government.

At the heart of these efforts is the Government Digital Service (GDS), a branch of the Cabinet Office charged with overseeing the digital transformation of government. Under this government, the GDS has incubated and developed a number of new digital services:

The government’s services data page provides information on 775 public services – all are required under the service standard to list information on four key performance indicators. As recently as 2015, the GDS was talking about just 25 exemplar projects, so the incubation of services has happened, and is happening, rapidly. With evidence of more digital services having been incubated within government, this policy is ‘done’.

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